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Designer Pet Travel Solutions

Innopet® Urban Pet Pram | Gold (Limited Edition) |+ £20 Cashback*

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Regular price £ 295.00 | Save £ -295.00 (Liquid error (sections/product-template line 261): divided by 0% off)

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Product Details

Creme de la Creme!

* Receive an extra £20 in cashback from InnoPet when ordering the Innopet Urban before December 31st. Further information available here.

The latest addition to the wide range of high-end dog buggies from InnoPet. This chic Urban Gold Buggy is lightweight at a nett weight of 7,7kg. When it comes to pet strollers the Urban buggy is top of its game for quality, design and convenience. The ultra light anodized frame folds up in a smooth one handed maneuver. It features all round wheel suspension plus front wheel locking swivel wheel if you out for a run with your best friend. 


Luxury Buggy Pet Stroller Features 

Mesh windows 
Convenient 1-hands folding.
Light weight aluminum frame - Luxury brown leather-like grip on the push rod for more comfort .
Includes two leashes
Lightweight durable EFA wheels. Front wheels 8, "rear wheels 10"
Front wheels can be locked (switch to jogging mode) Spacious storage basket under the stroller
Includes removable eco cup holder
The fabric can be cleaned (hand washing only) Ergonomic rubberized handle grips
        

      Dimensions

      Net weight: 7.7 KG's
      Max permissible load: 28 KG's
      Carrier size: L66 W39 H53 (cm)
      Buggy dimension folded: L90 W60 H41 (cm)
      Buggy dimension unfolded: L96 W60 H103 (cm) 
      Handle height 103cm
       
         

        Reviews

        Customer Reviews

        Based on 9 reviews
        100%
        (9)
        0%
        (0)
        0%
        (0)
        0%
        (0)
        0%
        (0)
        S
        Susan J.
        perfect stroller

        Bought this when our little dog started having trouble walking. It enabled us to carry on taking him with us on our outings. He readily accepted going in the stroller and had plenty room in it. The stroller itself is well made, easy to push and manoeuvre and fold. It is made from high quality materials and I would not hesitate to recommend it. Sadly our little mate passed away recently but we had 3 extra years of being able to take him on our adventures.

        S
        Suzanne D. (London, GB)
        10/10

        I previously had the innopet sporty stroller thinking it would be the best off road dog cart around. How wrong I was. While I love my sporty stroller i will now only keep it to attach to my bike. This new cart is so much lighter and what a difference that makes on long walks. It fits in the boot of my car easier, no longer need to remove wheels. It can go everywhere the sporty stroller can, probably easier. No punctures anymore. Great support and advice from pets own us. My beagle can still get out on really long walks with her collie friends. Love it. Thank you.

        M
        Maxine N. (Liverpool, GB)
        Awful instructions but good service and product

        Ordered this buggy after long deliberation and I am very pleased with it. It is plenty big enough for two bichons and is good quality, easy to fold and lightweight. The only problem I had was the instructions for assembly which weren’t amazing!! I put my front wheel on upside down. I received help from Andrea at Petsownus and Andre at Innopet and they easily resolved the problem. Good service and a good product.

        P
        Pauline (Chorley, GB)
        Wonderful customer service

        The Urban Gold pram is both aesthetically pleasing & very well built. It is also very light and folds down very easily for placing in a car boot. The wheels are a good size and appear quite robust. Unfortunately I was unable to manage the zip very well - engaging the two ends, (old age!). Fortunately Andrea was able to exchange it for a model without a zip. As said, the stroller is lovely, weight wise absolutely perfect.
        The customer service experience was brilliant, extremely helpful & polite. Definitely both a good company and a good product. The delivery service was also excellent (DPD)

        C
        Christine H. (St Helens, GB)
        Pup trolly

        Excellent. Easy to assemble. Delivery really fast and it looks fabulous and so easy to manoeuvre. Delighted with it

        M
        May T. (East Grinstead, GB)
        New wheels

        We LOVE our new wheels. Such a good buggy and so nice to push plus coordinates perfectly!! So pleased with our purchase.

        Customer Reviews

        Based on 9 reviews
        100%
        (9)
        0%
        (0)
        0%
        (0)
        0%
        (0)
        0%
        (0)
        S
        Susan J.
        perfect stroller

        Bought this when our little dog started having trouble walking. It enabled us to carry on taking him with us on our outings. He readily accepted going in the stroller and had plenty room in it. The stroller itself is well made, easy to push and manoeuvre and fold. It is made from high quality materials and I would not hesitate to recommend it. Sadly our little mate passed away recently but we had 3 extra years of being able to take him on our adventures.

        S
        Suzanne D. (London, GB)
        10/10

        I previously had the innopet sporty stroller thinking it would be the best off road dog cart around. How wrong I was. While I love my sporty stroller i will now only keep it to attach to my bike. This new cart is so much lighter and what a difference that makes on long walks. It fits in the boot of my car easier, no longer need to remove wheels. It can go everywhere the sporty stroller can, probably easier. No punctures anymore. Great support and advice from pets own us. My beagle can still get out on really long walks with her collie friends. Love it. Thank you.

        M
        Maxine N. (Liverpool, GB)
        Awful instructions but good service and product

        Ordered this buggy after long deliberation and I am very pleased with it. It is plenty big enough for two bichons and is good quality, easy to fold and lightweight. The only problem I had was the instructions for assembly which weren’t amazing!! I put my front wheel on upside down. I received help from Andrea at Petsownus and Andre at Innopet and they easily resolved the problem. Good service and a good product.

        P
        Pauline (Chorley, GB)
        Wonderful customer service

        The Urban Gold pram is both aesthetically pleasing & very well built. It is also very light and folds down very easily for placing in a car boot. The wheels are a good size and appear quite robust. Unfortunately I was unable to manage the zip very well - engaging the two ends, (old age!). Fortunately Andrea was able to exchange it for a model without a zip. As said, the stroller is lovely, weight wise absolutely perfect.
        The customer service experience was brilliant, extremely helpful & polite. Definitely both a good company and a good product. The delivery service was also excellent (DPD)

        C
        Christine H. (St Helens, GB)
        Pup trolly

        Excellent. Easy to assemble. Delivery really fast and it looks fabulous and so easy to manoeuvre. Delighted with it

        M
        May T. (East Grinstead, GB)
        New wheels

        We LOVE our new wheels. Such a good buggy and so nice to push plus coordinates perfectly!! So pleased with our purchase.

        Shipping Policy

        Shipping policy

        We offer Free Shipping on all our products for UK mainland.

        We do our best to have your order shipped within two to five business days from the date of your order. Please note some of our products are custom made or sourced from mainland Europe. These products will have a longer delivery time frame. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.

        We endeavor to have your order delivered in the shortest amount of time possible. Express delivery for the next day or within 48 hours is available in certain instances at an extra cost. Please email support@petsownus.co.uk for an accurate quote.

        If, due to circumstances beyond our reasonable control, a product becomes out of stock after an order has been placed, the customer will be notified by email and given an option to cancel the order and receive a full refund.

        The customer should be aware that if an order consists of more than one product, these products may be delivered separately. In these cases, the customer will accept part delivery of an order.

        Returns & Refund Policy

        Returns & Refunds Policy

         

        Thank you for choosing Pets Own Us for your purchases. Your satisfaction is our utmost priority, and we want you to be completely happy with your items. However, if you find yourself not entirely satisfied, we offer a simple and straightforward Returns Policy.

        You have 30 days from the date of receipt to return any unused* product for a full refund or exchange. To begin the return process, please get in touch with us within the first 30 days of receiving the item, and we will provide you with clear and hassle-free instructions.

        Please ensure that the items are returned in an unused* and resalable condition, with the original packaging intact. Additionally, we offer a 30-day period for repairing or replacing any faulty goods. We take pride in our positive customer reviews and aim to ensure your complete satisfaction.

        *Unused condition allows you to inspect the item, similar to how you would in a shop, upon receiving it, to confirm its suitability. However, it should not show any signs of outdoor use, wear, pet hair, marks, or scents.

        Right to Cancel

        You have the right to cancel this contract within 30 days without providing any reason, as long as the item is unused and in resalable condition. To exercise this right, please inform us of your decision to cancel the contract by sending a clear statement via email to support@petsownus.co.uk.

        When exercising the right to cancel, please ensure that the items are returned in an unused condition, with the packaging in a resalable (as new) condition within 30 days of notifying us about the cancellation.

        Effects of Cancellation

        If you cancel this contract during the 30-day cancellation period, we will reimburse all payments received from you, including the costs of delivery. However, we may deduct from the reimbursement any loss in value of the goods if they were unnecessarily handled or damaged during the return process.

        We will process the reimbursement without undue delay, within 30 days after the day we receive the returned goods or evidence of you sending back the goods, whichever comes first. The reimbursement will be made using the same means of payment you used for the initial transaction, unless otherwise agreed, and you will not incur any fees during this process. We may withhold reimbursement until we have received the goods back or until you have provided evidence of returning the goods, whichever occurs earlier.

        You are responsible for the direct cost of returning the goods if the item is not faulty.

        Refusing an order without confirmation from us may result in the order becoming lost in transit, and in such cases, we will not refund the value of the goods. Any losses or damage incurred from lost parcels will be the responsibility of the person who placed the order.

        To Return a Product

        To initiate a return, please make sure that the product was received within the last 14 days. Send an email to support@petsownus.co.uk with the following information:

        • Your name
        • Order reference number
        • Your address
        • Email address
        • Contact number
        • Date of purchase
        • Date the goods were received by you
        • If you originally ordered multiple items, specify which ones you want to return

        Once we receive your email, we will provide you with the appropriate returns address.

        Damaged or Faulty Items Received

        If you receive a damaged or faulty product, please notify us within 48 hours of receipt, and we will assist you accordingly. In such instances, we reserve the right to offer a repair or replacement where applicable.

        Contact Us

        If you have any questions or inquiries about our Returns and Refunds Policy, please don't hesitate to contact us. We are here to help! Call us at 020 8133 2740.

        2
        Innopet® Urban Pet Pram | Gold (Limited Edition) |+ £20 Cashback*

        Innopet® Urban Pet Pram | Gold (Limited Edition) |+ £20 Cashback*

        Cancellations & Refunds 

        Should you wish to return or cancel a product, you (the buyer) can do so within  30 days, no questions asked If your order has been shipped, you (the buyer) will also be responsible for actual return shipping charges.
          
        Refunds will only be issued to the original credit card that you use when placing your order. The refund will be issued to the customer within 30 days of receipt of the product. Refunds on returns will only be accepted if the customer returns the product in its original packaging, unused, with all labels in tact and any documentation that comes with the item.
          
        Should you wish, we can arrange collection of the return for a fee, which will be deducted from the refund.

        Please note some of our featured products are shipped from various countries in the EU. These items have limited return policies. In some cases an item may only be returned if it was received in a damaged condition. You (the buyer) will incur all costs related to return shipping of these items. 
          

        You (the buyer) will be responsible for the safe return of any product as well as to ensure the correct postal insurance to cover the value of the product. A refund will not be issued for a product that does not reach the correct delivery address. 

        If you have ordered an incorrect sized item then please contact us as soon as possible and we can amend the product size for you before the item is dispatched.


        Damages

        Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to support@petsownus.co.uk and we will process an insurance claim on your behalf. Kindly note if you would like to process any claims post delivery on faulty products, we will be happy to assist. We will require protocol evidence in the form of photos and video demonstrating  the fault which may include product details. 
        Kindly refer to EU consumer rights
         

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