InnoPet® Warranty

InnoPet® provides a 1 year full warranty on the fixed frame with the exception of the axles and the fabric. Axles can be overloaded by improper use and the pet can damage the fabric by biting on it, also wear of the fabric is not covered by the warranty. Of course, these parts can always be ordered separately. Factory faults that InnoPet® perceives as such are of course always covered by the warranty. Damage caused by improper use or caused by outside forces fall outside any form of warranty. 

 
The InnoPet® strollers are sturdy, but always keep in mind that obstacles can cause damage to it. When you go down a sidewalk you have to lift the buggy slightly towards you so that the front wheel comes loose from the ground. Then push the buggy forward and let the rear wheels roll slowly from the sidewalk. Then you can place the front wheel on the surface again. Never bump your buggy against a curb, this can damage your frame and is not covered by the warranty! 
 

Metal rims / parts need maintenance. For example rinse wheels & rims after walking on the beach, pay attention to walking on paved surfaces in order to prevent damage to the wheel suspension. Good maintenance prolongs the life of your stroller.

REVIEWS

Let customers speak for us

739 reviews
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PetsOwnUs
Lisa T (Durham, GB)
Amazing product and service

My beagle has had a tough 2020. 3 cruciate ligament surgeries. A failed graft after another. We felt terrible leaving her incthe house to go on walks that she'd usually love, but now can't do. We bought the air comfort buggie and what a difference it has made in just a week. The delivery was exceptionally quick and instalation really easy. The product is comfy and easy to push and she is secure and able to join us on different terains. She now gets to join us on long walks and doesn't have to be left home alone. My only regret is not buying sooner. Can't recommend more.

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PetsOwnUs
Neil (Tenby, GB)
Excellent!

I recently purchased a pet stroller, it came almost ready assembled and superb quality ! The company ( pets own us) was very professional and emailed me with updates until my stroller arrived. I cannot praise them enough, I am a very happy customer and I will definitely be buying more from them again. Thanks

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PetsOwnUs
Susan hayes (Accrington, GB)
Innopet Sporty dod stroller

After struggling with my rescue tripod Bull Terrier having to drive most places to do short walks the stroller has been a god send. Im now able to leave the car at home and get into the wonderful countryside for her walks. I let her have short walks then a rest in the stroller. Bella has taken really well to the stroller and acutely lets me no when she wants to be pushed. It so easy to push on all terrains and very easy up and down kerbs. Taking it down to put in the car is so easy the wheels click of and the stroller then folds down with ease. Best thing I have ever bought. Thank you to who ever designed the stroller they certainly had Bella's needs in mind. Great design highly recommend to my doggie friends.

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PetsOwnUs
Maxine Rooke (Tamworth, GB)
Good buggy BUT.....

I ordered the Inopet sporty dog buggy as we are keen walkers and have a very lazy bulldog who we wanted to join us on our family walks. Overall I love the buggy and it’s very comfy for our 25kg bulldog who absolutely loves it too! The only criticism I have are the air filled tyres. I’ve only had the buggy a couple of weeks and we have had 2 punctures. Luckily we were near home when this happened so she managed to walk back so we could sort it out. Would of probably been better with the hard style tyres as I am worried if this happens when we’re on a long journey, my bulldog would struggle with getting home.

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PetsOwnUs
Nicola Williamson (Doncaster, GB)
Max’s new wheels

Fabulous service. Easy, friendly and fast delivery! The website made choosing online so easy. The stroller is fantastic. Just the right size with plenty of room and very comfy. Thank you!