InnoPet® Warranty

InnoPet® provides a 1 year full warranty on the fixed frame with the exception of the axles and the fabric. Axles can be overloaded by improper use and the pet can damage the fabric by biting on it, also wear of the fabric is not covered by the warranty. Of course, these parts can always be ordered separately. Factory faults that InnoPet® perceives as such are of course always covered by the warranty. Damage caused by improper use or caused by outside forces fall outside any form of warranty.

The InnoPet® strollers are sturdy, but always keep in mind that obstacles can cause damage to it. When you go down a sidewalk you have to lift the buggy slightly towards you so that the front wheel comes loose from the ground. Then push the buggy forward and let the rear wheels roll slowly from the sidewalk. Then you can place the front wheel on the surface again. Never bump your buggy against a curb, this can damage your frame and is not covered by the warranty!

Metal rims / parts need maintenance. For example rinse wheels & rims after walking on the beach, pay attention to walking on paved surfaces in order to prevent damage to the wheel suspension. Good maintenance prolongs the life of your stroller.

Thumbs up

This stroller has given my 10yr labrador the freedom again. He has arthritis and can’t walk for more than 10 minutes, but with this stroller we now are back out for 3hr walks again and he is happy so long as he is outside. He is s little long for the stroller and his head pops out so we can’t do the front up. But I put a harness on him so he is secure from his back as opposed from a neck collar. He loves it. I would recommend

Busters stroller

Delighted with delivery and stroller. Unfortunately my terrier managed to break through the material within minutes of putting him in and pushing stroller. Otherwise a great help to injured dog

Carino 2

I bought this stroller for my little Chihuahua (Mouse) he absolutely loves it, he’s a nervous boy, the cot can face either way meaning he can face me when we are in busy areas and he feels safer. It really is luxury, spacious and comfortable. Worth every penny. Thank you Petsownus another great stroller!

Super, just what my doggos need.

Great, just what we wanted. Please keep the fixed front wheel. I notice some comments regarding swiveling wheels, however, a fixed wheel is far better off road on unpaved paths and tracks, and on grassland. I'd just prefer a little more strength in the mesh, even at a slightly higher price point. I use it for a new puppy to join big-dog walks, and socialise without having to walk too far. For the future, my older dog who has early stage dilated cardiomyopathy, will be able to come out walking with us also.

Very pleased

I needed a buggy for my arthritic collie cross but it had to be big enough for him to lay on his side. This buggy doe that. It’s easy to put together and manoeuvres well. I have had to fold it on occasions to get over kissing gates as it is too wide for some. It deals with all rough terrain well although I haven’t tried the beach yet which is not recommended by the manufacturer. The harness clips are very useful but are a bit small and fiddly, they could be made larger. All in all I am very pleased and so is Bob.

InnoPet® Warranty

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