Product Details
Verified Sustainable Non-Toxic Hypoallergenic Soft & Durable Fabric Made From Recycled Plastic bottles, Recycled Memory Foam, Recycled Polyester Fibre, Upcyclable materials, Vegan Leather Logo Patch, Removable Machine Washable Cover, Charcoal
Model Eco Luxe
Colour Charcoal [Also available in Navy and Grey
Memory Foam Cushion Recycled & Reversible Luxury-Grade
Covers Removable & Machine Washable
Baker & Bray's passion for dogs combined with their desire to live in a more sustainable world led them to create The Eco Luxe memory foam dog bed. These luxury orthopaedic dog beds are not only eco-friendly with a high sustainability score but are also stylish and offer maximum comfort for our four-legged friends.
Each bed is crafted with painstaking attention to detail and is non-toxic, hypoallergenic and pet friendly with increased resistance to snagging.
Designed by vets, loved by pets! Unlike cheaper vacuum-packed products which need to be left for 48 hours, our beds are delivered fully assembled and ready to use.
Please reuse or recycle the packaging responsibly. When you no longer need the bed, the memory foam and polyester fibre can be repurposed to make other products such as cushions and the filling bags can be reused to store other items.
ECO FRIENDLY
GRS certified luxury soft and durable non-toxic hypoallergenic fabric made from recycled plastic bottles. Cushion packed with precision cut recycled memory foam which is significantly more sustainable than solid memory foam blocks which are used to make other orthopaedic dog beds and end up in landfill. Bolsters filled with EcoFill™ recycled premium mixed polyester fibre. Upcyclable memory foam, polyester fibre and filling bags.
ORTHOPAEDIC
Luxury reversable orthopaedic memory foam cushion that perfectly adapts to your dog’s individual shape and provides ultimate comfort and joint stress relief whilst promoting blood flow and helping your dog stay calm and relaxed.
CLEVER DESIGN
Scandinavian style low profile bed with high sides to keep your dog cosy and secure and low front bolster for easy access. Non-slip base, removable machine washable covers and pet friendly hidden zip and washing tag. Firmness can be adjusted across all five sections of the bed thanks to our unique individual self-contained filling bags.
TRUSTED BRAND
: British brand established 2014 with local UK based customer support. Featured on ITV, Channel 4, Vogue, Tatler, Vantage, House & Garden, Country Living and more. We are official proud supporters of Soi Dog Foundation and donate 10% of our profits to help end the suffering of dogs in Asia.
SIZE GUIDE
Small/ Medium
External dimensions 80cm x 60cm x 25cm
Inner sleeping area 50cm x 35cm
Ideal for a small dog such as a Pug or Jack Russell. As a general rule of thumb, the measurement of your dog from nose to bum should be similar to the inner sleeping area length dimension which is 50cm. Bear in mind that dogs will often use the side bolsters as a pillow.
Large
External dimensions 100cm x 70cm x 27cm
Inner sleeping area 70cm x 45cm
Ideal for a medium dog such as a Cockapoo, Whippet or Border Collie As a general rule of thumb, the measurement of your dog from nose to bum should be similar to the inner sleeping area length dimension which is 70cm. Bear in mind that dogs will often use the side bolsters as a pillow.
Reviews
Shipping Policy
Shipping policy
We offer Free Shipping on all our products for UK mainland.
We do our best to have your order shipped within two to five business days from the date of your order. Please note some of our products are custom made or sourced from mainland Europe. These products will have a longer delivery time frame. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.
We endeavor to have your order delivered in the shortest amount of time possible. Express delivery for the next day or within 48 hours is available in certain instances at an extra cost. Please email support@petsownus.co.uk for an accurate quote.
If, due to circumstances beyond our reasonable control, a product becomes out of stock after an order has been placed, the customer will be notified by email and given an option to cancel the order and receive a full refund.
The customer should be aware that if an order consists of more than one product, these products may be delivered separately. In these cases, the customer will accept part delivery of an order.
Returns & Refund Policy
Returns & Refunds Policy
Thank you for choosing Pets Own Us for your purchases. Your satisfaction is our utmost priority, and we want you to be completely happy with your items. However, if you find yourself not entirely satisfied, we offer a simple and straightforward Returns Policy.
You have 30 days from the date of receipt to return any unused* product for a full refund or exchange. To begin the return process, please get in touch with us within the first 30 days of receiving the item, and we will provide you with clear and hassle-free instructions.
Please ensure that the items are returned in an unused* and resalable condition, with the original packaging intact. Additionally, we offer a 30-day period for repairing or replacing any faulty goods. We take pride in our positive customer reviews and aim to ensure your complete satisfaction.
*Unused condition allows you to inspect the item, similar to how you would in a shop, upon receiving it, to confirm its suitability. However, it should not show any signs of outdoor use, wear, pet hair, marks, or scents.
Right to Cancel
You have the right to cancel this contract within 30 days without providing any reason, as long as the item is unused and in resalable condition. To exercise this right, please inform us of your decision to cancel the contract by sending a clear statement via email to support@petsownus.co.uk.
When exercising the right to cancel, please ensure that the items are returned in an unused condition, with the packaging in a resalable (as new) condition within 30 days of notifying us about the cancellation.
Effects of Cancellation
If you cancel this contract during the 30-day cancellation period, we will reimburse all payments received from you, including the costs of delivery. However, we may deduct from the reimbursement any loss in value of the goods if they were unnecessarily handled or damaged during the return process.
We will process the reimbursement without undue delay, within 30 days after the day we receive the returned goods or evidence of you sending back the goods, whichever comes first. The reimbursement will be made using the same means of payment you used for the initial transaction, unless otherwise agreed, and you will not incur any fees during this process. We may withhold reimbursement until we have received the goods back or until you have provided evidence of returning the goods, whichever occurs earlier.
You are responsible for the direct cost of returning the goods if the item is not faulty.
Refusing an order without confirmation from us may result in the order becoming lost in transit, and in such cases, we will not refund the value of the goods. Any losses or damage incurred from lost parcels will be the responsibility of the person who placed the order.
To Return a Product
To initiate a return, please make sure that the product was received within the last 14 days. Send an email to support@petsownus.co.uk with the following information:
- Your name
- Order reference number
- Your address
- Email address
- Contact number
- Date of purchase
- Date the goods were received by you
- If you originally ordered multiple items, specify which ones you want to return
Once we receive your email, we will provide you with the appropriate returns address.
Damaged or Faulty Items Received
If you receive a damaged or faulty product, please notify us within 48 hours of receipt, and we will assist you accordingly. In such instances, we reserve the right to offer a repair or replacement where applicable.
Contact Us
If you have any questions or inquiries about our Returns and Refunds Policy, please don't hesitate to contact us. We are here to help! Call us at 020 8133 2740.
Baker & Bray®️ Luxury Eco Friendly Orthopaedic Dog Bed Designed by Vets - Charcoal
Cancellations & Refunds
Please note some of our featured products are shipped from various countries in the EU. These items have limited return policies. In some cases an item may only be returned if it was received in a damaged condition. You (the buyer) will incur all costs related to return shipping of these items.
You (the buyer) will be responsible for the safe return of any product as well as to ensure the correct postal insurance to cover the value of the product. A refund will not be issued for a product that does not reach the correct delivery address.
If you have ordered an incorrect sized item then please contact us as soon as possible and we can amend the product size for you before the item is dispatched.
