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Designer Pet Travel Solutions

DoggyRide Novel Dog Jogger-Pram | Red | Dutch Dog Design®

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Regular price £ 485.00 | Save £ -485.00 (Liquid error (sections/product-template line 261): divided by 0% off)

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Product Details


Senior dog luxury for the outdoors

Finally, a stroller for the large dogs. If your dog has suffered injury or has lost mobility due to arthritis or hip dysplasia, you can lift their spirits and get them back into the outdoors for a fun ride. The lowered center of gravity provides a lower entry level for easy access. Doggy ride is designed in Holland, an innovative brand that has been thriving in Europe and United States for over five years.
  
 The internal wheel aligner allows for the wheel to remain locked straight when jogging, and is easily unlatched to allow for free swiveling and turning.   
The double bearing front wheel shaft is made suitable for heavier dogs where the load puts pressure on the front. Rest assured your fur baby will be comfortable riding in style.
 

 

DoggyRide Novel Key Features

Stationary wheel with swivel combination and wheel aligner 
Single centered larger wheel for optimal agility
Reflective striping for safety
Lowered clearance for easier access
Cabin is easy to use as a crate
Easily converts to bike trailer with optional kit
Quick-release wheels
Rear storage pouch + water bottle pocket
Folds quickly and easily for storage
Rear air flow strip for air circulation and view into cabin
Roof opening to sit comfortably

Dimensions

Max dog size: 26-in/65 cm shoulder height
Interior dimensions: 31.5 x 21 x 25.5 in/80 x 56 x 65 cm
Net Weight: 35 lbs/16 kgs
Maximum Loading Capacity: 110 lbs/50 kgs
Pushbar height: 39-41 in/99-104 cm
Wheel size/tire: 20 inch/Kenda 20 x 1.75
Front wheel/tire: 12.5 inch/Kenda 12.5 x 2 1/4

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Shipping Policy

We offer Free Shipping on all our products over £49 for UK mainland.   

 
We do our best to have your order shipped within 2 (two) business days from the date of your order. Please note some of our products are custom made or sourced from mainland Europe and some delivery times frames may be between 3 (three) and twenty-one (21) business days. Shipping times will be accurately displayed at checkout. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.

We endeavor to have your order delivered in the shortest amount of time possible. Express delivery for the next day or within 48 hours is available in certain instances at an extra cost. Please email support@petsownus.co.uk for an accurate quote.

If, due to circumstances beyond our reasonable control, a product becomes out of stock after an order has been placed, the customer will be notified by email and given an option to cancel the order and receive a full refund.

The customer should be aware that if an order consists of more than one product, these products may be delivered separately. In these cases, the customer will accept part delivery of an order.

 

 

Returns & Refund Policy

Returns & Refunds Policy

 

Thank you for choosing Pets Own Us for your purchases. Your satisfaction is our utmost priority, and we want you to be completely happy with your items. However, if you find yourself not entirely satisfied, we offer a simple and straightforward Returns Policy.

You have 30 days from the date of receipt to return any unused* product for a full refund or exchange. To begin the return process, please get in touch with us within the first 30 days of receiving the item, and we will provide you with clear and hassle-free instructions.

Please ensure that the items are returned in an unused* and resalable condition, with the original packaging intact. Additionally, we offer a 30-day period for repairing or replacing any faulty goods. We take pride in our positive customer reviews and aim to ensure your complete satisfaction.

*Unused condition allows you to inspect the item, similar to how you would in a shop, upon receiving it, to confirm its suitability. However, it should not show any signs of outdoor use, wear, pet hair, marks, or scents. Please note a collection fee will be applicable.

Right to Cancel

You have the right to cancel this contract within 30 days without providing any reason, as long as the item is unused and in resalable condition. To exercise this right, please inform us of your decision to cancel the contract by sending a clear statement via email to support@petsownus.co.uk.

When exercising the right to cancel, please ensure that the items are returned in an unused condition, with the packaging in a resalable (as new) condition within 30 days of notifying us about the cancellation.

Effects of Cancellation

If you cancel this contract during the 30-day cancellation period, we will reimburse all payments received from you, including the costs of delivery. However, we may deduct from the reimbursement any loss in value of the goods if they were unnecessarily handled or damaged during the return process.

We will process the reimbursement without undue delay, within 30 days after the day we receive the returned goods or evidence of you sending back the goods, whichever comes first. The reimbursement will be made using the same means of payment you used for the initial transaction, unless otherwise agreed, and you will not incur any fees during this process. We may withhold reimbursement until we have received the goods back or until you have provided evidence of returning the goods, whichever occurs earlier.

You are responsible for the direct cost of returning the goods if the item is not faulty.

Refusing an order without confirmation from us may result in the order becoming lost in transit, and in such cases, we will not refund the value of the goods. Any losses or damage incurred from lost parcels will be the responsibility of the person who placed the order.

To Return a Product

To initiate a return, please make sure that the product was received within the last 14 days. Send an email to support@petsownus.co.uk with the following information:

  • Your name
  • Order reference number
  • Your address
  • Email address
  • Contact number
  • Date of purchase
  • Date the goods were received by you
  • If you originally ordered multiple items, specify which ones you want to return

Once we receive your email, we will provide you with the appropriate returns address.

Damaged or Faulty Items Received

If you receive a damaged or faulty product, please notify us within 48 hours of receipt, and we will assist you accordingly. In such instances, we reserve the right to offer a repair or replacement where applicable.

Contact Us

If you have any questions or inquiries about our Returns and Refunds Policy, please don't hesitate to contact us. We are here to help! Call us at 020 8133 2740.

Price Match

 

Price Match Promise

We’re all looking for the best value for money. Pets Own Us offer fair, transparent pricing and free delivery on all orders. Pets Own Us know that even saving a couple of pounds can make a huge difference. That’s why we’ll match the price of your products if you find them cheaper somewhere else.

Should you find the item cheaper elsewhere, please contact us ahead of your purchase, and Pets Own Us will help you save some money. For your peace of mind, Pets Own Us will also price match up to 14 days of you placing your order.

 

To price-match, your item should meet the following clear terms

Pets Own Us match against the total cost of our competitor’s item including any delivery charge
Pets Own Us only price match against websites from retailers based in the UK, selling UK products.
The product on the competitor’s site needs to be the exact specifications and make/model number item as the one on our site
The product must be available to order and pay for that same day
The competitor must be an authorised retailer of the item, able to offer you a manufacturer guarantee

 

Please send over the link to qualifying competitor item here - contact us 

  

Pre Order

If your items meet the price match criteria Pets Own Us will send you a single-use promo code ahead of you order.
   
  

Post Order

If your items meet the price match criteria Pets Own Us will price match via a partial refund up to 14 days from the point of order.

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DoggyRide Novel Dog Jogger-Pram | Red | Dutch Dog Design®

DoggyRide Novel Dog Jogger-Pram | Red | Dutch Dog Design®

Cancellations & Refunds 

Should you wish to return or cancel a product, you (the buyer) can do so within  30 days, no questions asked If your order has been shipped, you (the buyer) will also be responsible for actual return shipping charges.
  
Refunds will only be issued to the original credit card that you use when placing your order. The refund will be issued to the customer within 30 days of receipt of the product. Refunds on returns will only be accepted if the customer returns the product in its original packaging, unused, with all labels in tact and any documentation that comes with the item.
  
Should you wish, we can arrange collection of the return for a fee, which will be deducted from the refund.

Please note some of our featured products are shipped from various countries in the EU. These items have limited return policies. In some cases an item may only be returned if it was received in a damaged condition. You (the buyer) will incur all costs related to return shipping of these items. 
  

You (the buyer) will be responsible for the safe return of any product as well as to ensure the correct postal insurance to cover the value of the product. A refund will not be issued for a product that does not reach the correct delivery address. 

If you have ordered an incorrect sized item then please contact us as soon as possible and we can amend the product size for you before the item is dispatched.


Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to support@petsownus.co.uk and we will process an insurance claim on your behalf. Kindly note if you would like to process any claims post delivery on faulty products, we will be happy to assist. We will require protocol evidence in the form of photos and video demonstrating  the fault which may include product details. 
Kindly refer to EU consumer rights
 

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